Calltoaction video popup over mobile devices

akanksha05

hi,

I hope you guys are doing great!

I have a query related to the "Call-to-Action" video popup:

When we open this popup over desktop it takes up the whole space but when we open it up over mobile devices it only takes the half space of the popup window rest is just the white space... how to resolve it? Please help?

Bryan

Hi.

Can you please provide with a link to this page?

thanks

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akanksha05

hi,

sure! here it is:

http://themes.muffingroup.com/be/theme/shortcodes/content-elements/#calltoaction

here there is "Click to Play" video action icon... and I am opening it over android and iphone... within both screens it takes over half the white space....

Bryan

Hi,

We meant your page not the documentation

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akanksha05

hi,

okiee!

I have not used it within my webpage yet... but I am altering my client's page whom I made to buy your theme too - but I can't share the URL here for safety reasons (forum is open for all) right... so, let me know where to email the URL details so, you may can check it!

Also if you go to the documentation page - the behaviour is similar!

Bryan

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know what for the access is.

Thanks

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akanksha05

hi,

thank you so much for being so kind!

you guys rock always

akanksha05

hi,

if you go to the bottom second last section of page (URL removed due to contractual reasons with my client) and click on the video popup you can see the issue there... within mobile devices it takes only half of the white background size...

please let me know how to fix it?

Albert

To make popup video 100% on mobile, you need to use the following css:

@media only screen and (max-width: 767px) {
    iframe { width: 100% !important; }
}

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akanksha05

wow thank you so much again! love you tons... you have solved it... woowohooo!!!!

akanksha05

hi,
how can i get this new look of iframe video like here:
https://themes.muffingroup.com/be/theme/shortcodes/content-elements/#calltoaction

? I am getting the old look and feel right now   with that white outline-border 

Pablo

Can you send a link to your website?

Thanks

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akanksha05

here is a dev environment version - where I was trying to add the video:
(url removed)

Pablo

Please update the theme to the newest version and it will display the new popup frame.

Thanks

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akanksha05

hi,
thank you so much
but how to update it without effecting anything there in the website? coz I don't want to loose anything there

or better it will be if i can do some CSS fix or so (that you can tell me)
and get this look here don't wanna redo tons of work that I have done customizing the theme already! please please help me the easiet and full-proof way possible!

Pablo

If you customized your theme files, then yes - they will be lost.

Otherwise you'll not lose anything because all of the Theme Options settings and content is stored in the database.

Also, this is the only way to display new popup frame.

Thanks

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akanksha05

hmm okiee...
I have just modified the theme using CSS alterations - is that what you mean by 'Theme Options settings'?

Pablo

All settings from BeTheme > Theme Options

Like logo, blog settings etc.

Thanks

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akanksha05

ah then I can't update coz I have used and altered every setting available there

Pablo

Your version is very old, so you don't have automatic updates.

Here is an instruction on how to update the theme:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the
files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a
fresh copy. Do not overwrite files.

thanks

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akanksha05

okiee I will try : ) thank you so much for your kind help!
as always you guys are the best!