"Save Changes" delete Color und Fonts (and other) settings

nicolescheerer · March 2017

Hello,

i got a strange problem:
If i paste the Google Analytics Code under "SEO" in the Muffin Option and klick on "Save Changes" my Browser download an "options.php" - file and does not safe the changes (Google Analytics Code).
But this step delete a lot of settings i already make (eq. Fonts, Colors, Copyright,....)
And also when i paste the backup of betheme options in "import from file" an klick on Import the same file is downloading.

The content of this "options.php" is:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>200 OK</title>
</head><body>
<h1>OK</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body></html>

It is possible to reproduce this error...

Has anybody an idea what is wrong?

The System Staus look OK in my opinion (see Screenshot)

Regards,
Nicole

Bryan · March 2017

Hi,

please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related with those limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

When you get the link send it privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Do not forget to state your problem in the mail.

thanks

phk_cc · April 2017

Exactly this is what happened to me after updating to Betheme 17.5 and pasting the Google Analytics code

Bryan · April 2017

@phk_cc We suggest you also send a link to the phpinfo file.

"Save Changes" delete Color und Fonts (and other) settings

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