Contact Form - no message when form submitted

Hi, 

I am having issues with the contact form on my website (http://www.makingfans.co.uk/contact-us/)

Once a user submits a form the "Thank You....." message or "Error, your message has not been sent...." doesn't appear. Although i get the message in my inbox the user is left wondering if the message has been sent as the loading icon just keeps spinning:

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