Bug: When minor edits are made to a page, whole sections of the page are deleted

lbdeyo

I've tried making small text changes to this page: https://piercesergenian.com/darin-t-beffa/ . But when I publish the changes, whole sections of the page, such as Notable Clients, Education, Admissions, etc., are deleted both from the live page and from the theme interface. Please help.

lbdeyo

P.S. The site is piercesergenian.com

Bryan

Hi,

please go to your FTP server, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

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lbdeyo

This is a GoDaddy hosted site with the WordPress hosting package. I can't access the FTP, can I?

lbdeyo

Okay. I obtained SFTP access. 

Here's the phpinfo: https://piercesergenian.com/phpinfo.php

Bryan

Hey,
Please contact your hosting provider and increase the memory_limit and max_input_vars values. They are too low.
thanks

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