Support Center Visit Demo License manager Buy @ envato

Images Not Displaying Correctly on Mobile

sfshoppingnewssfshoppingnews
edited May 2017 in Theme support
We are working on a real-estate website for a client using the theme. We are using a plugin called IDX for the listing feed. This displays well on the desktop version. When on a mobile device the initial listing image does not appear. We've reached out to IDX for their support and have been told that it is a CSS issue with the theme. Below is what they told us:

It looks like that this is an issue with the theme, and how it's positioning the cover image. I don't have an issue myself on my test site with a different theme: [Links visible only for registered users], or even with your activation key on it: [Links visible only for registered users].
Since we don't support CSS I wouldn't be able to help you with that, you may want to contact the theme developer for some more information and to see if they have any suggestions.
The image is there, if you look at the source, it's just not in the correct position/ size.

I'm looking for some direction on what styles to look at to troubleshoot this issue.

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.