YouTube video not working with umlaut domain

_HeinzRuediger72

Hello,

I have a problem including YouTube videos as layers in a slide which I generate with Slider Revolution. Regardless which configuration I am using, the video won't play on Firefox and Edge browsers (it is working only within Safari). It is also not running on Android phones.

The problem might be that my site uses an umlaut domain.

Firefox gives me the following error message in the console window:

Issue at YouTube Video Pause:  revolution.extension.video.min.js:7:3723
TypeError: d.getPlayerState is not a function
Stack-Trace:
stopVideo@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/extensions/revolution.extension.video.min.js?version=5.4.1:7:3574
[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/extensions/revolution.extension.layeranimation.min.js?version=5.4.1:7:29356
g._callback@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:60:6451
d.render@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:74:8054
d.render@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:74:7473
g.render@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:60:10879
F.render@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:60:15607
g.dispatchEvent@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:60:2994
r@[Links visible only for registered users]¼diger.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.4.1:60:3534
 revolution.extension.video.min.js:7:3768

It seems that slider revolution does not resolve umlaute domains properly. Safari might fix this internaly, but Firefox and Edge don't.

My domain is [Links visible only for registered users] for which [Links visible only for registered users] is the proper encoding. It seems to me that at some point the slider revolution code takes the wrong url and forwards it to some scripts.

You can try to replicate the problem when loading the sixth slide on my webpage.

Any hints are appreciated. But I am afraid it needs a bug fix within the slider revolution code.

Best regards, 

Heinz Rüdiger

Bryan

Hi Heinz,

Do not panic, this has nothing to do with your domain, it was just the mesh overlay on the video that was not letting you click the play button. Please use this css to disable it, or disable it in the revolution slider.

.tp-dottedoverlay.threexthree {
	display:none !important;
}

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

_HeinzRuediger72

Hi Muffin Support,

the YouTube video is still not playing after I added the css code you mentioned to my webpage. I did it a three different places (general Wordpress settings, Revolution Slider options and BeTheme options) without any effect.

Could you please check my webpage again and provide some suggestions?

Btw. another user who responded to my forum post reported problems with an umlaut domain. It was in another context, but maybe some of your libraries are not umlaut safe?

Best regards,

Heinz

Bryan

hey,

they are now working fine, it is probably your browser cache holding the old css, please delete the browser cache.

Next time paste the custom css to theme options>custom css&js>css

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

_HeinzRuediger72

Thanks a lot!