Header Menu Sometimes Disappears
Hi everyone,
We have 2 websites on BeTheme. A few days ago we've noticed that the menu in the header on both of them started to disappear once in a while (when we reload a page, sometimes it requires a few clicks on F5 or Ctrl+R for the menu to show).
Do you know what this issue can be connected with?
Thanks!
Comments
Please send a link to your websites, we will check it. Are they on one server?
thanks
Lets try with this, disable cache. Also disable all plugins.
Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine.
Please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Thanks!