BeThemes Options Doesn't work on Staging

ryanasm

Hi,

I'm trying to rebuild our company website with BeTheme in Staging. Our host is flywheel.com. I am not able to access the Theme Options in staging. It gives me an HTTP Error 500. I assume there's something that needs to be done on my hosting to solve this, but can you give me (and my hosting provider) some insight as to what might need to be done? I've never encountered anything like this.

Thanks,

Ryan

Bryan

Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. Then send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page Thanks!

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