Unable to install Layer Slider, Slider Revolution, Visual Composer

funbox1986

Hi there

I just purchased your theme and registered it. Installed and activated on a clean copy of Wordpress.

I was able to install Contact Form 7, Duplicate Post, and Force Regenerate Thumbnails without any problems.

However, Layer Slider, Slider Revolution, Visual Composer will not install. I've de-activated all plugins while trying to install them but it did not help. 

I am using BeTheme version 20. Here is my hosting info

Server Info Apache

MySQL Version 5.6.36

PHP Version  7.0.21

PHP Memory Limit  768 MB

PHP Time Limit  120 (I am unable to upgrade this to 180 due to restrictions with my shared hosting)

PHP Max Input Vars  5000

WP Max Upload Size 128 MB

fsockopen/cURL OK

DOMDocument OK

Any help would be appreciated. Thanks!

Bryan

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].

Notice! If you are chatting with support via email please do not post here.

Thanks

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funbox1986

I've sent you a message via your contact form containing the link to my phpinfo. Thanks!

vanguardbooks

If you have access to cPanel, you might have a "Select PHP Version" button.

Click this, then "Switch to PHP Options"

You can change the option here. - just remember to Save before exiting.