Theme settings not saving

mufaddal_d · August 2017

HI. When saving my posts, the bottom few elements don't save. And now, I can't seem to save a header image setting. I've read earlier discussion threads and I've already changed my max vars to 10000 and I'm on an unlimited space server with hostgator India. Attaching a screen shot of my system status and server stats. What am I missing? What could the problem be?

Bryan · August 2017

Hi,
Lets try by updating your PHP version.
thanks

brianjschweitzer · August 2017

I can't seem to continue saving new edits made in the theme builder on a certain page. The page is very long.. lots of various sections and wraps, etc. If I try to edit the custom css and click "Update", the changes I've made don't actually save after the page has refreshed.

Betheme version: Version 20.2

brianjschweitzer · August 2017

I updated the theme to 20.4.3 and tried turning ALL plugins off and it did not help my issue.

Bryan · August 2017

Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. Then send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page Thanks!

brianjschweitzer · August 2017

I have done as you suggested with the phpinfo file and have sent you the link.

Theme settings not saving

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