I just installed BeTheme and Plugins, and now my site is down

ceooliver

Help!

I just set up my Wordpress account, installed and activated your theme and plugins, and chose a pre built site. Then when I went to preview the site, the whole site crashed and now I can't even access my wordpress dashboard. This is awful. 

The site URL is hapaffl.com Please let me know what else you need to solve this problem?

Thank you, 

Courtney Oliver

Bryan

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice! If you are chatting with support via email please do not post here.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next