creating new pages

edited August 2017 in Theme support
hi,

i installed the be theme, craftbeer demo content, and i started to personalize it, but i'm encountering problems when i create a new page: there's nothing wrong with the wp installation, infact if i switch to a different template (i tried the default twentysixteen, for example), i have no problem in creating a new page, visualizing, linking to the menu etc

but if i do it - same empty page, same trials - when the be theme is active, there's no way to make it work! i can't find the option i need to fix it and what i get is this message: "Not Found
The requested URL /contatti/ was not found on this server."

it is clear to me that the problem is with the theme, but i really have no idea how to fix it: can you please help me?

thank you :)

Comments

  • Hi,

    please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

    Notice! If you are chatting with support via email please do not post here.

    Thanks
  • hi there,

    i think i know what is the problem; i'm working in a third level domain, but in the second level i still have the old website and when i create a page with the same name, it crashes, so it crashed both with pages "salumi" and "contatti", that already existed

    let's do this: for now i go on with my work and if i have some other problems, i will contact you again, sorry for bothering you on the first time :)

    have a nice day

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