Version 20.4.3 will not update to 20.5.1. & MetaData
TWO ISSUES
FIRST ISSUE:
BeTheme failed to update to the most recent version. Disabled all plugin, but still no luck. First time this issue occurred. See below for error message-
Downloading update from http://api.muffingroup.com/theme/download.php?code=
Unpacking the update…
An error occurred while updating Betheme: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
SECOND ISSUE:
I included the Google Analytics code in the SEO section of the Theme Options. Now in all pages, the ID appears at the top of the header. Remove the ID from the Theme Options in hopes you can fix the issue. See screen shot - https://goo.gl/znN5gY
Comments
There might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probable causes:
- your server might not support uploading different files than a .zip format
- there is not enough space on the disc of your server
- there is not enough memory on the server side, and only your admin/hosting provider will be able to check this in logs
In both cases, you need to contact your admin/hosting provider. Just in case, we include few links below that may help you as well:
https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-1/
https://wordpress.org/support/topic/incompatible-archive-pclzip_err_bad_format-10/
https://wordpress.org/support/topic/pclzip_err_bad_format-1/
https://stackoverflow.com/questions/17771578/wordpress-theme-upload-error-pclzip-err-bad-format
Best regards,
Muffin Group team
Hi,
This error "The package could not be installed. The package contains no files." means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send a request
thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Notice!
Please attach your license key in the message.
thanks