Compatibility Issues

kar0898

A client is using Windows 7 and viewing the website on internet explorer 11. They are seeing issues with the header mainly the logo is skewing the length of the browser window overlapping the menu.

I've viewed this in a newer version of internet explorer 11 for windows 10. I don't have the same issues.

Is there a compatibility cut-off for betheme with internet explorer? Is there a way for me to place code to solve the compatibility issue while still maintaining the rest of the browser versions still work fine?

kar0898

website https://goo.gl/EP5AoL

Bryan

Hi,
please update the theme to the newest version.
thanks

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kar0898

Betheme has been updated. It didn't affect the compatibility issues.

Bryan

Please send some screenshots of what is happening.
Use snag.gy or pasteboard.co
thanks

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kar0898

I'd prefer not to sign up for something to show an image. Here is what it is doing https://goo.gl/U3pCed

Bryan

Sorry but we do not see it, we checked it on IE9,10 and 11 and everything works fine.
Please delete browser cache.

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