Server is not following requested standards
Dear Support-Team,
Best regards,
my server doesn't comply with your themes requested standards and I don't have any idea how to change it because I don't have access to the php.ini or htaccess file. What should I do? Should I change the hosting provider? If so can you recommend me one?
My Php Max Input Vars is at 3000 and the Php version at 5.6.31. Is that still okay or not useful for your theme?
Thank you for your help!
Best regards,
Franziska
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice! If you are chatting with support via email please do not post here.
Thanks