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Updated to latest version of Be Theme and now site will not edit.

retaillabsretaillabs
edited October 2017 in BeBuilder
Updated to latest version of Be Theme and now site will not edit. Whenever you click on the edit icons in Muffin Builder it will not open AND it stops the page from scrolling. I have turned off many plugins and that does not seem to fix it. This is a LIVE site that can now not be edited, please help as soon as you can, thanks.

Comments

  • retaillabsretaillabs
    Interestingly, the Under Construction page no longer works either with this new update.
  • retaillabsretaillabs
    What do you know, an update to Visual Composer fixed the problem.

    It is great talking to myself here....
  • BryanBryan
    Hi,

    please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].

    Notice!
    1. If you are chatting with support via email please do not post here.
    2. Attach your license key and the wordpress admin login credentials.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • retaillabsretaillabs
    No it is not limits on the server, they are all fine, and as stated above, Visual Composer was the problem, once it was updated to V5.3 everythign worked again.
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