Mediacenter, BeTheme-Options and Muffinpagebuilder doesn't work.
My page use the version 20.3 of BeTheme.
After updating to Wordpress 4.8.2 it isn't possible to change any theme options and the mediacenter shows only a white page. Only the button for upload a new file is there but I can't click it. Furthermore I can't edit my sites with the muffin builder.
I updated all required PlugIns but it was not the solution for my problem.
What can I do ti fix it?
If I update BeTheme to 20.6.2 I'm going to loose my work?
Thanks for your help!
Comments
[Links visible only for registered users]
betheme options:
[Links visible only for registered users]
mediacenter:
[Links visible only for registered users]
sites / page builder:
[Links visible only for registered users]
The whole BeTheme Backend don't work.
For some days it works without any problems.
Since yesterday I would change only a text in the muffinbuilder and I got a nearby destroyed backend Interface.
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].
Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.
Thanks