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Theme support
Google Anaylitics Code Snippet get deleted automaticly
dsmanyp
October 2017
in
Theme support
I added several times the Google Anylitics Code Snippet in Betheme and it semed to disappear randomly. Have anyone the same experience or what i should do?
Comments
Bryan
October 2017
Hi,
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at
http://themeforest.net/user/muffingroup#contact
so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
.
Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.
Thanks
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Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.
Thanks