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WooCommerce
Cant add product to Cart
klstock12
October 2017
in
WooCommerce
I am using simple products and it wont allow me to add products to the cart. Can someone offer a solution?
Sample page
https://ranchomondok9.com/product/overnight-boarding-member/
Comments
Bryan
October 2017
Hi,
please first disable all plugins and then clear browser cache.
Also make sure that you have set the main shop page in the woocommerce
settings.
thanks
klstock12
October 2017
I checked everything and cleared the cache as requested and still doesn't work. Any suggestions? So far everything in the cart is a virtual product.
Bryan
October 2017
Hi,
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at
http://themeforest.net/user/muffingroup#contact
so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
.
Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.
Thanks
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Comments
please first disable all plugins and then clear browser cache.
Also make sure that you have set the main shop page in the woocommerce
settings.
thanks
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email please do not post here.
2. Attach your license key and the wordpress admin login credentials.
Thanks