Vanishing content using SERVERPRESS ?!?!?
Hope someone can please help...I am using SERVERPRESS DESKTOPSERVER on my Macbook Pro. I installed BeTheme Bakery. Tried updating plugins and and it was 'sticking' so I closed the browser and started from scratch. Wondering if that corrupted everything...?
One specific page (that I was on) while attempting to update plugins- now has ALL the information/ assets/work that I did completely vanish. It is not there and even had phone support with SERVERPRESS confirm it is all gone. Other pages are fine and still work.
So unfortunately I had to start over on that specific page. I re-did a bunch of what I originally had and then AGAIN- IT VANISHED !! TWICE ! Something must be completely corrupt and now Im scared to even work on it because I dont want to keep wasting my time. Attached is the screenshot of what I now see as well as what was there and the page with an completely empty section. The extremely knowledgeable phone support from SERVERPRESS confirmed its all gone as well as the fact that the issue is being caused by the theme. You can see this in the context of all the error messages.
Now Im completely stuck and would love to know how I can fix this and not have all my hard work disappear !!
Thanks
One specific page (that I was on) while attempting to update plugins- now has ALL the information/ assets/work that I did completely vanish. It is not there and even had phone support with SERVERPRESS confirm it is all gone. Other pages are fine and still work.
So unfortunately I had to start over on that specific page. I re-did a bunch of what I originally had and then AGAIN- IT VANISHED !! TWICE ! Something must be completely corrupt and now Im scared to even work on it because I dont want to keep wasting my time. Attached is the screenshot of what I now see as well as what was there and the page with an completely empty section. The extremely knowledgeable phone support from SERVERPRESS confirmed its all gone as well as the fact that the issue is being caused by the theme. You can see this in the context of all the error messages.
Now Im completely stuck and would love to know how I can fix this and not have all my hard work disappear !!
Thanks
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks