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Unable to update from 20.5.1 to 20.7.1 through the admin panel


I am unable to upgrade from 20.5.1 to 20.7.1 on my staging server. I get the following error:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Betheme (1/1)

Downloading update from

Unpacking the update…

Installing the latest version…

Theme update failed.

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Disabling Maintenance mode…

All updates have been completed.

I have been able to update on my local development environment.

Can you advise why this is happening? I would prefer to update the theme through the admin panel, however if there is a manual workaround I am happy to do that.

My details are as follows:

Server Environment

  • Server Info

  • MySQL Version

  • PHP Version

  • PHP Memory Limit

    256 MB

  • PHP Time Limit


  • PHP Max Input Vars


    Minimum 5000 is required

  • WP Max Upload Size
    1 GB

  • fsockopen/cURL

  • DOMDocument

  • php.ini values are shown above. Real values may vary, please check your limits using php_info().

    For more details about file creation, please see this tutorial.

WordPress Environment

Many thanks,



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