BeTheme settings change frequently
Hey Guys
i have a problem with my BeTheme on www.rene-oliver.de. The problems started after i was logged in in two different accounts and tried to save the BeTheme options on rene-oliver.de about one week ago. Instead of changing the settings, my browser started downloading a "options.php" file and all my settings in the BeTheme Options went back to default. When i was logged out the website was ok again, and when i was logged in it was broken (default colors, fonts, sizes, no css ...). few days the website was set on default even when i wasn't logged in in the back end. Now its like in the beginning again: Sometimes the website works, when im logged in in the back end its not working...
Now I changed some colours, sizes and fonts to make it look like it didnt changed (my friend still didnt recognized it) - but the css is necessary for a nice mobile view. I could figure out that it may be caused by the low "php_max_input_vars" which i set up to 10.000 - but it seems like nothing changed.
Sorry for my bad english, i hope you can help me!
Greetings from germany
i have a problem with my BeTheme on www.rene-oliver.de. The problems started after i was logged in in two different accounts and tried to save the BeTheme options on rene-oliver.de about one week ago. Instead of changing the settings, my browser started downloading a "options.php" file and all my settings in the BeTheme Options went back to default. When i was logged out the website was ok again, and when i was logged in it was broken (default colors, fonts, sizes, no css ...). few days the website was set on default even when i wasn't logged in in the back end. Now its like in the beginning again: Sometimes the website works, when im logged in in the back end its not working...
Now I changed some colours, sizes and fonts to make it look like it didnt changed (my friend still didnt recognized it) - but the css is necessary for a nice mobile view. I could figure out that it may be caused by the low "php_max_input_vars" which i set up to 10.000 - but it seems like nothing changed.
Sorry for my bad english, i hope you can help me!
Greetings from germany
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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