WP 4.9.

weissraum2 · November 2017

Hey,

since latest WordPress-Update, Muffinbuilder wont work in all projects i updated. I downgraded Worpress, however that problem occurs anyway.
What way can you help? Is there any Update next days? Or is it a problem of WP?

Regards

Bryan · November 2017

Hi,
please update the theme to the newest version.
thanks

weissraum2 · November 2017

Hey,

it is the newest version: 20.7.3.

Regards

Bryan · November 2017

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

UGFVegeta · November 2017

Hi Muffin Support Team,

i have the same issue.

Muffinbuilder wont work in all projects! Also i have no media library.

Bryan · November 2017

UGFVegeta

Make sure that your theme is updated to the newest version.

thanks

UGFVegeta · November 2017

is is the newest version: 20.7.3

I have the same issues like weissraum2

Bryan · November 2017

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

UGFVegeta · November 2017

Thank you for your help!

Now everything works correct!

Great and fast support!!!!

WP 4.9.

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