Plugin Problem

giersberg

I have some problems to install the plugins.

Herunterladen des Installationspakets von http://api.muffingroup.com/plugins/download.php?code=3d1c21a0-5fd6-402a-b635-423c80a625cb&plugin=LayerSlider …
Entpacken des Pakets …
An error occurred while installing Layer Slider: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Installing Plugin Slider Revolution (2/3)
Herunterladen des Installationspakets von http://api.muffingroup.com/plugins/download.php?code=3d1c21a0-5fd6-402a-b635-423c80a625cb&plugin=revslider …
Entpacken des Pakets …
An error occurred while installing Slider Revolution: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Installing Plugin Visual Composer (3/3)
Herunterladen des Installationspakets von http://api.muffingroup.com/plugins/download.php?code=3d1c21a0-5fd6-402a-b635-423c80a625cb&plugin=js_composer …
Entpacken des Pakets …
An error occurred while installing Visual Composer: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

please can you send me a link where i can download the plugins manualy

br

andreas

Bryan

Hi,

there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes:

- there is not enough memory on server side and only your admin/hosting provider will be able to check this in logs
- your server might not support uploading different files than .zip format
- there is not enough space on the disc of your server

In above cases, you need to contact with your admin/hosting provider. Just in case, we include few links below that may help you as well:

https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-1/

https://wordpress.org/support/topic/incompatible-archive-pclzip_err_bad_format-10/

https://wordpress.org/support/topic/pclzip_err_bad_format-1/

https://stackoverflow.com/questions/17771578/wordpress-theme-upload-error-pclzip-err-bad-format
thanks

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giersberg

Hi contact the hosting provider and he says that he has checked everything and that the error can not be there. What can i do now?

Bryan

Sorry but we cannot do anything about it. This is a hosting problem, not a theme problem regardless of what your hosting provider says. We can send you the plugins but you will need to send us a message. You can send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact


Thanks

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