No Be Theme Options and no media library after import
Hello,
i have created a website with betheme. After getting ready i created an export file and took this file to import it on another domain, which already was in use with another theme and existing content. Whatever - For that i bought another be theme licence, installed the theme and the child theme, activted it and did the import of the file. Now all the sites, posts and all the media is online at the new domain. I can see it - it is online.
But i cannot see the images in the media library and the theme options are empty. I mean i can see the sidebar of the options, but not ne modification panel on the right. It´s empty and blank.
What can i do to see the media library content and edit the theme options?
Comments
Hi,
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks