Cannot 'Save' changes - button not working
Dear Support,
When trying to update a logo, via Theme Options, the SAVE button has not worked and implemented the changes. I had a look on the Forum and noted that this may be due to not having enough memory on the server. The server provider said that there was enough memory and therefore not the cause of the problem.
Is there something else we can try to fix this problem?
Thank you.
Caroline
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks