Muffin Builder not responding at all

Maayxx

Hi,

When I try to edit a page with the muffin builder, it doesn't respond. 

Tried different browsers, updated all required plugins.. Don't know what's wrong.

Also if I visit a page, and click Edit Page with WPBakery Page Builder it doesn't respond. I just get a white screen with the WPBakery logo.

Help anyone ^^

http://moodpainter.devplexsys.nl

Thanks,

Maayke

Bryan

Hello,
please first disable all plugins, and then check again. This may be caused my limits on your server and the plugins are very memory consuming.
thanks

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Maayxx

Hi,

Thanks for the reply. I've tried that, doesn't work either.

Other solution?

Best,

Maayke

Maayxx

*everytime I click 'edit' the site returns: "javascript:void(0)"

robmissold2u

I have the same problem.

Bryan

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

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Maayxx

Hi,

I checked all limits and increased all the php limits/upload limts etc.

Doesnt do the trick either. I even re-installed the entire theme, still can't make a single change.

Please help!

Thanks

Bryan

Maayxx
Please continue with the instructions in the message above. We will figure this out.

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Maayxx

Issue has been solved. It was something on the server. 

It works now, nothing wrong from your side!

Thanks for the support.

Maayke