An error occurred while updating Betheme

markcq

I'm trying to update from version 20.7.8 to 20.7.9. I've tried running it twice.

I get an error message:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Betheme (1/1)

Downloading update from http://api.muffingroup.com/theme/download.php?c076-9e7e-563a32c13848…

An error occurred while updating Betheme: Download failed. cURL error 56: Recv failure: Connection reset by peer

Disabling Maintenance mode…

All updates have been completed.

Return to Themes page | Return to WordPress Updates page

Bryan

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

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Thanks

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