Non-existent changeset UUID

neuerwald

Wordpress can not load the customizer. It says "Non-existent changeset UUID." as a mistake. In addition, I can Wordpress 4.9.1. do not load. The zip does not seem to unpack. It remains with the version 4.8.3.

Where is the mistake?

www.knutstritzke.de

https://snag.gy/lBuXL3.jpg

Bryan

HI,
we do not interefer or use the wordpress customizer in Betheme. Please disable all plugins and check again.
thanks

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neuerwald

the deactivation unfortunately does not do anything. Do you have another idea?

www.imagerooms.de

Bryan

Try this tutorial:
http://docs.presscustomizr.com/article/296-how-to-fix-wordpress-non-existent-changeset-uuid

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neuerwald

Thanks for the link. It worked. Unfortunately, the update of Word press still does not work. Can it be something else? 

www.imagerooms.de

 greetings

Bryan

Sorry but we do not know, if this is still an issue the only thing else that we can suggest is reinstalling wordpress and betheme.

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neuerwald

reinstalling has had success