Support Center Visit Demo License manager Buy @ envato

Header Logo Disappears

imagewi2imagewi2
in Other
The main header logo disappears on some computers (not all).  It's happening on Chrome, but also happens on Safari.  When I refresh the site, the logo pops on for a second and then disappears again.  www.lesliezann.com  On my main editing computer it is visible all the time.  It seems to be happening on multiple computers.  What can I do?


Comments

  • BryanBryan
    Hi,
    we have checked on all browsers and the logo works fine. Maybe it is a browser cache issue? Please purge it.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • imagewi2imagewi2
    I've purged the cache twice for this site, but it's still not working.  When I refresh the site, the logo is visible for a brief moment at the top (in the header where it should be) and then disappears again. 

    I'm using the magazine style layout.  And the magazine banner, on the right side of the header, drops down to cover up part of menu.  This can not be a caching issue.  

    Like I said before, it is working fine on some computers.  But on several computers (including my clients) it isn't.  Please look at this link to see it working and not working.  www.getiw.com/lz-header

    What else can it be?
  • BryanBryan
    Please try to disable all plugins, it looks like a JS issue. Have you inserted any scripts?
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.