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BeTheme won't update: package does not contain any files?

IBrouwerIBrouwer
edited February 2018 in Updates & Changelog
Dear Muffin Group,

I am using BeTheme version 20.6.4 for a client of mine since October last year for the website www.clausplakplek.nl. 
I have registered this theme, but when I start the update it failed. 

It says: An error occurred while updating Betheme: The package can not be installed. This package does not contain any files..

What can I do to update correctly?

Kind regards,
Irne

Comments

  • BryanBryan
    Hi,
    This error "The package could not be installed. The package contains no files." could mean that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. Also plugins may be responsible for this so please disable all of them and check again. If this does not help, then please send a request
    thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

    Notice!
    Please attach your license key in the message.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • IBrouwerIBrouwer
    Hi,

    Thank you for your answer. You're right, it was still registered on the test-site.
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