I renewed my support options after few months
Initially
I had licenced theme where i renewed support. Later for 6 months i took gap and renewed support now . Im pasting the original template licence code at the time of initial purchase its not working
Comments
please see this topic and use our tool to manage your keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
thanks