RS NOT WORKING (AFTER REINSTALLING ALL AGAIN)

DoShoko

We're unable to make any edits to the Slider content (for example changing the background image, edit texts,...) 

The edit image tab for the selection doesn't appear...and most of the options are shown but can't use them. We have:

- Reinstalled RS plugin

- Reinstalled BeTheme

- Deactivated all other plugins

- Latest BeTheme version

- Latest Wordpress version

- Latest RS version

Just purchased this theme and it's so frustrating to face already an issue like this. Need a solution as soon as possible, please.

Many thanks in advance

Bryan

Hi,
please first try to disable all plugins and then check again.
thanks

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DoShoko

Already tried. Not working. Please, i need a solution as soon as possible.

DoShoko

I am using the pre-built Template 'Digital' and it RS doesn't allow to edit nothing, not even if i create a new slide. Options are there but 'disabled'. Looking forward for your solution.

Bryan

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

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Thanks

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