Icon Box empty alt tag

[Deleted User]

Hello,
the element Icon Box has an empty alt-tag.

But the image actually has an alt-name in the media library.
A field to enter it manually in the icon box seems not to be there.
The code snippet of the image in the icon box is:

<img src="https://mydomain.com/wp-content/uploads/2016/10/picture.png" class="scale-with-grid" alt="" width="" height=""/>

Bryan

Hi,
please first try to disable all plugins and check again.
Send u a link to this page as well and point o the icon box.
thanks

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Bryan

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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Bryan

Your theme is not registered, please first register.
thanks

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[Deleted User]

Yes I want register a licence of an old site.

But I can't since I can not deregister it.

I sent you a mail with the licence number and the old website-address, since I dont wanted to put here on the forum.

You sent me a mail back saying I should look in this thread.

What should I do now?

I sent you the licence and my problem. Can't you just deregister it, and then I can follow your wish here to register it again?

Bryan

You can use this tool to manage your licenses:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

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[Deleted User]

Ok thank you, done.
(Also did an theme update again already, problem still exists)

Bryan

We uploaded a test image to your media library and added a alt text, then we replaced it with the boxing glove icon and it works fine. So the conclusion would be that you have moved the website somewhat incorrectly and the database entries got messed up. Please re-upload those images and then add the alt text.
thanks

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[Deleted User]

Ok, thank you very much. I will try that.