Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Easy Click update doesnt work

HI. the update doesnt work.  every time i have to re-download the theme, and ftp in.  It takes me a long time because im a noob and id love to have this be a lot easier.  it takes me hours to figure out how to do this and I dont have this kind of time. there has to be an easier way..... what am i doing wrong?


  • Please sign in to see answear!
  • cant upload screenshot for some reason, but here is what i see on godaddy

    Enabling Maintenance mode…

    Updating Theme Betheme (1/1)

    Downloading update from
    Unpacking the update…
    Installing the latest version…
    Theme update failed.

    An error occurred while updating Betheme: The package could not be installed. The package contains no files.

    Disabling Maintenance mode…

    They are telling me its a you issue, not a them issue

  • Please sign in to see answear!
  • That makes perfect sense.  I registered the code under my wordpress staged site.  I'm seeing that on my account summary.  When I moved the stage site over to the primary site, it looks like thats where my problem is.  

    How do I undo the registration on the stage site and move the license over to the production site without losing my site or any of my data?

  • I should also note that I followed the instructions in the article you sent me, but i cant deregister the code because the staged site no longer exists, and it wont let me do it via my current site dashboard

  • Please sign in to see answear!
Sign In or Register to comment.