Shortcode not working

edited March 2018 in Theme support
Hi Betheme support, 
i just installed this store locator (https://codecanyon.net/item/super-store-finder-for-wordpress/11334595) that works with a shordcode.
Unfortunately it doesn't work into muffin builder 
This is shortcode [SUPER-STORE-FINDER]

Here is costruction link page:

Any suggestion?

thank you
Maurizio

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