Can't import any pre-built websites
I have setup a brand new Wordpress Multisite and setup BeTheme as my chosen theme. (It is all registered and working fine).
However, when I setup a new site and then go to import a prebuilt website, it fails everytime. I get a grey screen once the page has finished loading after selecting to import the chosen website.
I have tried this on multiple sites and it seems to be the same problem.
Please can you advise on how I might fix this?!
Many thanks
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks