How to open a ticket

davidwoolf

The BE theme page on Themeforest is a long, VERY long page, with tons of info.

Just one thing missing...

How to open a ticket? 

Thanks!

Bryan

Hi,
you just did, what is the problem?

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davidwoolf

I see. 

2 problems: 

1.  there seems to be a bug in the responsiveness. In mobile view, the copyright line at the bottom, as well as the separator line in the middle of the page, are not responsive, and they spill out of the view area. My own support tried to fix this problem, but it seems like the css files are continuously being created dynamically, so after the fix, the bug comes back again.. Please help me to fix this problem:

"where do you get the fusion css files from?

they have a bug in responsivenes

@media (min-width: 0px)

.container {

   width: 750px;

}

this is probably min-width: \800px"

https://need1.website    

2. after sending a message, there is a confirmation message: "your message has been sent". But the background color is unusually ugly, with poor contrast with the font, and the message can hardly be read. How to fix this?

Many thanks. 

davidwoolf

sorry, URL above incorrect.

https://need1.website

Bryan

1. The problems lies in the  fusion css, it gives the container a fixed width, after disabling it everything works fine, http://prntscr.com/j059qg
2.You can control it with this custom css

.wpcf7-form .wpcf7-mail-sent-ok {
	background-color: #dff0d8 !important;
	border: 1px solid rgba(92,163,64,1) !important;
	color: rgba(92,163,64,1) !important;
}

thanks

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