Cannot update WPBakery Page Builder through BeTheme dashboard

I get error when trying to update the plugin  WPBakery Page Builder through BeTheme dashboard.   ./wp-admin/admin.php?page=be-plugins

error is:
Sorry, you are not allowed to access this page.

Please help.
-Tim

Comments

  • Hi Tim,
    please make sure that the theme is registered in the betheme dashboard.
    thanks
  • The theme is registered. So. Can I no longer update my purchased theme plugins when my service contract runs out? If so, that's messed up. I can understand not providing support, but I should still be able to update what I have.
  • The theme and updates are lifetime. You can update plugins and use the theme.
    You do not need to buy extended support.
    Try to disable all plugins and then run the update. Also try to deregister/register the theme license code again.
    thanks
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