Support Center Visit Demo License manager Buy @ envato

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir

effycreativeeffycreative
in General info & installation
Hi

I get the following error when trying to install the bundled plugins. Please provide a solution to this. Very urgent.

Downloading installation package from http://api.muffingroup.com/plugins/download.php?code=ec63857e-2219-4158-8eb8-2180798f8c72&plugin=revslider…

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature


Thanks.

Comments

  • effycreativeeffycreative
    Also getting this 0 byte response:

    Resolving api.muffingroup.com (api.muffingroup.com)... 149.202.6.209
    Connecting to api.muffingroup.com (api.muffingroup.com)|149.202.6.209|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 0 [text/html]
  • BryanBryan
    Hello,
    please contact your hosting provider and make sure that CURL is active on your sever.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • effycreativeeffycreative
    Hi...CURL is active on our server. CURL not the problem.
  • effycreativeeffycreative
    Please provide some feedback.....we need to get our site up and running soon.
  • BryanBryan
    Hey,

    Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • effycreativeeffycreative
    Hi

    I sent all the details as requested. Please assist in resolving this. It has been 3 days and we need our site up and running.

    Thanks.

    Kind regards,
    Philip
  • BryanBryan
    You can clearly see from your system status that CURL is not enabled on your server so please enable it first.
    http://prntscr.com/j2tfzy
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • effycreativeeffycreative
    Hi. Thanks. We had set in on the server but in the php.ini it was not set. Also, now when we are applying the Web Developer pre-built theme, the top slider does not appear. It says, "Revolution Slider Error: Slider with alias webdeveloper not found". We looked in the "slider-revolution-demo" inside the theme package but there are no demos by the name "webdeveloper". What next?
  • BryanBryan
    Hi,
    From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website.
    Here is a screenshot for better understanding:
    http://prntscr.com/h85ybi

    If you do not see this option, please make sure that revolution slider is installed and active. Also, the version of your theme must be 20.0 or more.

    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • effycreativeeffycreative
    Hi

    Version is:

    20.8.9.1

    I installed the Webdeveloper pre-built theme, but the slider did not install automatically. It just said "Revolution Slider Error: Slider with alias webdeveloper not found" when I go to the home page. Also, when I choose to install a theme, it doesn't show the same options as your screenshot.

    Please assist.

    Kind regards,
    Philip

  • BryanBryan
    Hey,

    Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.