BUG - Muffin Builder has limited sections

kemota

Hi there,

With larger pages - like this: [Links visible only for registered users] - there is a problem with muffin builder (we noticed it 6 month ago, but thought it will be fixed by now). When you add to many sections (5) and couple wraps / items (let's say 5 in each seaction) then after saving the page some sections from the top are missing. Please fixed it or give some information before deleting to many sections, because it is super annoying.

Thanks!

Tomek

Bryan

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

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kemota

Ok, sent

Bryan

Please go to the link
[Links visible only for registered users]
and create a proper file, then you need to send a link to this file,
we do not know what you have sent to us but it is not a phpinfo file.
thanks

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kemota

I did sent you a correct phpinfo file and shared it using google drive.

Bryan

You cannot send the file, it is not a text file that you can share. It must be created on the server and then we need to see a link to this file so we can check your server settings.

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kemota

Muffin Just download the file that was shared to you. I made it this way:

- went to a server with my website

- generated a proper phpinfo file

- saved it as html

- shared it to you

After you will open the html file you will see all of the informations you need.

Once again - here is a link: [Links visible only for registered users]

Bryan

Sorry but this is unreadable, please send a link to the phpinfo file, why are you making it so complicated?

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kemota

I am making it complicated? Save it to disk and open it - where is the problem here?

kemota

or assign someone else to this ticket

Bryan

Sorry Sir but we do not have permissions to download files. We cannot just download and run unidentified files. If you want proper support then please follow our instructions each time. Without looking at it we can tell that it might be max_input_vars set to a low value, set it to 5000. Without the link we cannot be sure.
If you do not want to post it here,
You can send it privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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kemota

It worked. Thank you