Change license

ayakzan

Hi,

I have posted on this before and I still do not have a solution. I am trying to use a license that I purchased recently. I gave you my log in but I do not know if this was done. If I reinstall the theme, wouls I lose any of my current set up?

ayakzan

The theme is not updating . 

Bryan

Hello,
you will have to give us more information, like what is the error message.
thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

ayakzan

I have done so before. That ticket was not resolved. When I try to deregister, the theme says that I need to insert license code. 

Bryan

I see that you have sent an email. Did you get any response?
What was the last response from us?
We will help you. Please send the wordpress dashboard access and FTP data again.
Remember to add a link to this topic.
thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

ayakzan

I sent the information and nothing happened. Do you still have it?

Bryan

Please check your email. You should have gotten a response there.
thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next