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Can add new elements with Visual Composer

Hey guys,

I was working on our website as usual and without understanding why I stopped being able to add new elements in Visual Composer. I can do everything else (copy, edit, delete) but I can't add new elements.

Can you please help me?


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  • Hello, 

    I've already sent you the required information.
  • Hello, 

    We have a discovered that the problem with Visual Composer is related with  

    Uncaught TypeError: Cannot read property 'vc_row' of undefined
        at n.createElement (backend.min.js?ver=5.4.7:3)
        at HTMLDivElement.dispatch (...)
        at HTMLDivElement.r.handle (...)
    createElement @ backend.min.js?ver=5.4.7:3
    dispatch @ load-scripts.php?...
    r.handle @ load-scripts.php?...

    We already deactivated all plugins but the problem persists. 

    The strange thing is that we have a identical website running on another server and works perfectly.

    Can you please help?
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