Problems with responsive version

lartegrafic

Hi, I have some problems with the tablet version of the website http://tistyleit.com/, in particular:

1. The burger menu doesn't work properly (nothing happens if clicked)

2. There is an overlapping of column text with the slider of the page

You can see some example of the problem here: http://tistyleit.com/wp-content/uploads/2018/05/image1.png

and here: http://tistyleit.com/wp-content/uploads/2018/05/image2.png

Thank you very much for your support.

Benedetta

Bryan

Hi,
this is very wird because we do not see any of that behaviour. Could you tell us on what browser you are viewing the page?
Also try removing browser cache and refresh the page.
thanks

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lartegrafic

Hi,

I tried to remove the browser cache, but nothing changed.

If I test the ipad format of the site from the desktop pc, everything is ok, if I go to the site from the ipad (both with chrome or safari), I find these problems:

http://tistyleit.com/wp-content/uploads/2018/05/image1.png

http://tistyleit.com/wp-content/uploads/2018/05/image2.png

Thank you very much.

Benedetta

Bryan

We think that this is a slider issue.
Please try to import a slider from our pre-built website (any you want) and check if it has the same result.
Also disable all plugins, maybe one of them is causing this issue to happen.
thanks

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lartegrafic

I will try to import one of your slider of the pre-built website.

I ask you if you can solve the problem with the burger menu of the tablet version, it doesn't work, in particular, if clicked, nothing happens.

Thank you.

Benedetta

Bryan

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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lartegrafic

I've just sent the dashboard access as you required.

I've also checked the slider and I've found that the home slider is that of one of your pre-built website: http://themes.muffingroup.com/be/holding/, and the problem with the tablet version still remains.

Thank you very much.

Benedetta

Bryan

Hello,
we cannot log in, we get this message:
http://prntscr.com/jjkwop
cheers

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Bryan

We checked and your betheme version is very outdated. Please use the newest theme version from themeforest.
thanks

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