Purchase code already used

alextl · May 2018

Hi, I delete my site and try to register on my new one.

Can you help on that?

Bryan · May 2018

Hey,
you can manage your license with this tool:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
thanks

alextl · May 2018

I cant deregister it : Purchase code already used. Please deregister purchase code and remove theme folder on: constantineau.marketinginternet.quebec

I dont have acces to the old website, i delete it.

can you help?

Bryan · May 2018

The tool will allow you to deregister the key from that domain only if the theme files are also deleted.
You will have to contact somebody who has access and remove the theme folder.
thanks

alextl · May 2018

The theme folder is already remove, The subdomaine and the wordpress ara also deleted.

Bryan · May 2018

So if you removed it manually from the server then you will be able to use the API tool and deregister those domain if they exist.

Purchase code already used

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