I cant install plugins

Polvorinos

Hi, I buy the 9th license of Betheme and when I try to install the "Layer Slider", "Slider Revolution" or "WPBakery Page Builder" the wordpress window it goes blank.

I can install the other plugins.

Bryan

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
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2. Attach your license key and the WordPress admin login credentials.
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Thanks

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