Muffin Builder not responding on website.

visiblyconnected

All of the sudden I cannot add new sections on my pages.

My PHP Time Limit is currently 90 and I do not see an option in my cpanel to increase it any further.

Pablo

Hi,

You have to contact your hosting provider to increase your PHP Time Limit.

Thanks.

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visiblyconnected

I have had the time limit increased to 180 and it still gives me the same issues.

Pablo

Can you do a photo of your System Status in BeTheme?

I'm afraid about a PHP Max input vars too

Thanks.

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visiblyconnected

Pablo

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

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visiblyconnected

I sent the message

Bryan

visiblyconnected

Your limits are set correctly. We would also ask you kindly to send us your wordpress admin dashboard access. Please use the same sending method as you did with the phpinfo file link.

thanks

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