Unable to update theme

Mirakan · June 2018

Hi, I can't update my theme from version 20.9.5 to version 20.9.5.2

The message below showed up when I tried to update my theme.

"An error occurred while updating Betheme: Download failed. cURL error 18: transfer closed with outstanding read data remaining"

Looking forward for any assistance.

Thanks

Pablo · June 2018

Hi,

Do you have CURL enabled?

Try to disable all the plugins and check again.

Thanks

Mirakan · June 2018

Hi Pablo, thank you for your reply.

May I know where I can find the CURL settings?

Thank you.

Pablo · June 2018

Hi,

You have to contact your hosting provider.

He must change it, you cannot do it.

Thanks.

Mirakan · September 2018

Hi, I'm having this error again on every update. "An error occurred while updating Betheme: Download failed. cURL error 18: transfer closed with outstanding read data remaining"

Talked to my hosting provider and there's an error from the API download page where it's terminate my download attempt according to my hosting provider.

Looking forward for your assistance and advice on this matter. Thank you.

Pablo · September 2018

Have you tried also disabling all plugins?

What is your system status? Please post here a link to screenshot of your system status in BeTheme > System Status

Thanks

Unable to update theme

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