Can't add elements to builder

Bgclahmarketing

Hello, on my site, I cannont add items to the builder. I am trying to add some additional elements, and they show up on the editor, but when I save, they don't show up on the front end, and when I check on the backend, they are gone. I have the latest version of WP, BE theme, and checked plugins for errors.

I need some help.

Thanks

Bryan

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

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Bgclahmarketing

I sent the link in the message on themeforest.