Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Theme Update Problem

Hi, I bought Betheme and built website on the local server. When I finished, I uploaded website on Godaddy hosting and now I have problem with theme update. I'm always getting "An error occurred while updating Betheme: The package could not be installed. The package contains no files." this message. In wordpress admin section it says that my theme is registered but I didn't register it again when I moved online, I did it only on the local server. I also tried to go to and enter my purchase code and username and I got this message {"error":"No registered licenses for this purchase code and username"}. What should I do in this case? Should I deregister theme online and register it again, is it going to cause any problems with my website, or it safe to do that and it's not going to affect it? Thank you.


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